VIDEO Webhook Notifications Partner Interview We look forward to seeing how this feature is used!įor more information about using webhook notifications with Microsoft Teams, including access to pre-built templates, refer to Configuring webhook notifications for Microsoft Teams. The flexibility of webhook notifications is that they function with a smorgasbord of options, providing almost limitless possibilities. This includes support for numerous variables and powerful customization options, such as constructing URLs to initiate actions like Web Remote right from Microsoft Teams. The example below uses JSON for both the alert raised and the alert resolved events. Configuration includes building out payloads.
Using Cards in Microsoft Teams, the message passes along important alert information with actions and customized steps for a tech to take when working on an issue.Ĭonfiguration for webhook notifications takes place when creating or editing a monitor as an additional response option. The following is an example using Microsoft Teams. What does this mean? It means that you can configure exactly what information is in a notification (for example, recommended resolution steps, links to a KB article, or other useful locations such as device or alert pages). Webhook notifications contain powerful customization options, such as variables to provide the right information, empowering techs to take action directly. Provide the right information and actions, to the right tech, at the right time.With webhook notifications for Datto RMM, you can now get notified of new alerts and resolutions directly where you collaborate with your colleagues every day. While many techs work from a ticketing system such as Autotask, collaboration apps like Microsoft Teams and Slack have become incredibly popular both for collaboration and notification of important events. Get notified about critical issues directly where you work.Webhook notifications also provide the following benefits: These will provide you with a powerful new capability for customizable alert content and actions to external systems for example, configuring alert notifications in Microsoft Teams or providing JSON payloads to power workflow automation in products such as Microsoft Azure Functions, Power Automate, and Zapier. We are excited to announce the release of webhook notifications. Please see below for the highlights, along with the full list of fixes and improvements. The 10.5.0 release is the third of our twelve monthly releases planned for 2022. IMPORTANT This is a full platform and Agent release therefore, partners should expect disconnection of the Agent during the update window. Please check the Status Page for regular updates. Datto RMM 10.5.0 release notes Schedule * Platform
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